PRIVACY POLICY/GDPR

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EXECUTIVE STATEMENT

At A&C our priority is keeping your data safe, so we have therefore implemented some new practices and corporate principles to protect your privacy and comply with the new General Data Protection Regulation (GDPR), valid since May 25th 2018. This policy is A&C’s global privacy standard.

PURPOSE OF PRIVACY NOTICE

The aim of this privacy policy is to make you aware of how A&C collects and processes your personal data through your use of this website.

LOGGING

A&C’s web servers track of the pages visited on A&C’s website, the amount of time spent on those pages and the types of searches done on them. This automatically captures and stores the following information (which is transmitted by the visitor’s internet browser or browsing activity).

Additional personal data processing may take place following your preferences such as

  • 1 Date and time of the server request
  • 2 Geolocation
  • 3 Type/version of Operating System
  • 4 Type/version of Browser
  • 5 Data transfer volume
  • 6 Screen resolution
  • 7 Accessed links and their status

 

A&C uses the information to prevent potentially illegal activities and to enforce our terms and conditions. A&C also uses a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users. A&C uses this information for statistical purposes, to find out which pages users visit and what products and services are of interest or could be of value to A&C web servers’ visitors. We collect and process this data for the purpose of ensuring the security of this website, which is a legitimate interest in terms of GDPR.

BROWSER COOKIES

Cookies are used by the A&C website to keep track of user sessions. Depending on your Browser Cookie consent selection of settings upon first visiting A&C website, A&C uses tracking cookies, third-party cookies and other technologies (e.g. web beacons) to process additional information, enable noncore functionalities on the A&C website and enable referenced third-party functions (such as a social media “share” link).

If you do not want a cookie placed on your computer in general or as a result of using aA&C website, you can disable cookies altogether by modifying the preferences section of your web browser. Note that, if you do so, some aspects of A&C website may be unavailable to you. If you choose to accept cookies on your hard drive, but wish to be informed of cookies usage on your visited sites, you may turn on a warning prompt by modifying the cookie-warning section also located in the preferences section of your web browser. In most cases Browser Cookies used by A&C are session-based and therefore last only for the duration of the user’s session, however in some cases A&C uses persistent Browser Cookie that remains on your hard drive and provides information about the session you are in and waits for the next time you use that site again.

This provides useful information to A&C to recognise frequent users, facilitate the user’s access to and use of the site, and allow a site to track usage behaviour, which assists A&C in content improvements. Such cookies are used only for this purpose, and they are not used to identify users or to track their usage of other web sites.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers usually in the United States, but possibly in the EU member states as well. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.

Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the United States. On behalf of the website operator Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website operator.

Google will not associate your IP address with any other data held by Google. You may refuse the use of Google cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

You can prevent the capturing by Google Analytics by clicking on the following link. An opt-out cookie is set which prevents future collection of your data when you visit this website: https://tools.google.com/dlpage/gaoptout

Here you will find more detailed information on Terms of Use and Data Protection: and under http://www.google.com/analytics/terms/us.html.

Google Analytics is further explained under the following Link https://www.google.com/analytics/.

GOOGLE TAG MANAGER

This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags from applications such as Google Analytics through a single surface/interface. The Tool Tag Manager itself (which implements the tags) is a cookie-free domain and does not collect any personal data.

The tool triggers other tags, which in turn may collect data under certain circumstances. Google Tag Manager does not access this data. If deactivation has been made at domain or cookie level, such deactivation remains in effect for all tracking tags that are implemented with Google Tag Manager.

BUSINESS CONTACTS

When we do business with you or the company you work for, we collect and use your information such as your name, billing address, contact numbers and email addresses in order to process your orders and any account you have with us.Occasionally we collect a delivery address if different to your billing address. If not mentioned otherwise, this information will have been given to us voluntarily by you ahead of any order you have made being fulfilled or we have received your data from your employer or from publicly available sources.

NEWSLETTER

If you receive a newsletter from us, then we originally added you to the mailing list in compliance with the law applicable at the time of inclusion.

RIGHT TO WITHDRAW YOUR CONSENT

We use your information solely to provide you with products and services that you have requested.

You have a number of legal rights to control what we do with your information. At anytime, you can ask us to tell you what information we have about you and get a copy of it, correct or update information that is wrong, stop using your information in certain circumstances, stop sending you marketing material, or send some of your data to someone else for them to use.

RECIPIENTS OF PERSONAL DATA

We will not share your information outside of our business unless otherwise ordered to by you or if we need to and we have sought your permission to do so. Your information will not be transferred to a third party.

SENDING AND STORING INFORMATION OVERSEAS:

A&C may disclose Personal Data about an individual to overseas recipients after obtaining the consent of the individual; or otherwise complying with applicable privacy legislation. A&C may also store Personal Data in the ‘cloud’ which may mean that it resides on servers which are situated outside EU. In cases when A&C needs to transmit your Personal Data, A&C shall preferably transmit your personal data only within countries of the European Economic Area (EEA) and to or from countries that provide adequate protection, as confirmed by the European Commission.

DELETION PROCESS

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for and until you tell us not to, including for the purposes of satisfying any legal accounting or reporting requirements. We will store a record of your orders for up to ten years in case we need to recall the information for any reason.

YOUR DATA SUBJECT’S RIGHTS

A&C shall honour your data subject’s right in accordance with legal obligations and subject to the exemptions defined in applicable laws and regulations.

These rights are:

  • Your right to access your Personal Data;
  • Your right to correct or amend or update your Personal Data;
  • Your right to be forgotten (right to erasure);
  • Your right to obtain Personal Data in a portable form (right to data portability);
  • Your right to restriction of processing, according to the regulation;
  • Your right to object of processing of personal data concerning you, according to the regulation;
  • Your right not to be subject to a decision based solely on automated processing, including profiling.

 

If you wish to exercise any of these rights, please contact any member of our team.

YOUR RIGHT “TO BE FORGOTTEN”

If you wish to remove your Personal Data from our systems, please contact us.

SECURITY

We are committed to ensuring that your information is protected and secure with us.Your information is stored centrally on the premises with only the Office Staff having access to the facilities wherein your information may be stored.To comply with the new GDPR regulations, we require you to give your consent for us to hold your data as of 25th May 2018.Currently all of our customers are opted in for receipt of invoices. If, however, this is not your preference, we would be most grateful if you could contact us.

CONTACT DETAILS OF THE DATA CONTROLLER

A&C remains available for your questions and remarks at any time.If you have any questions regarding the processing of your personal data and possible related rights, you may contact any member of our team.